• 1. What's the delivery time?
    Sample is about 7-10 days,bulk is 10-15 days.
  • 2. How does you factory do regarding quality control?
    Quality is priority,every production process is checked by our QC and checked by our QC manage finally.  Customers can check the products before shipping.
  • 3. Can I order sample? Free for samples?
    Yes,we offer free sample, but need pay the sample first,and we will refund sample charge when get your bulk order.
  • 4. What is your way of Packaging?
    The innermost layer we use PP transparent bag + 8mm thickness blanket + woven bag, the outer with clear label, we can also accept the customer's specified packaging requirements
  • 5. What kinds of services you will provide to us?
    2 years free warranty period, free LOGO customization service, free HD product images, product sales knowledge training and store design service.
  • 6. What's your payment term?
    TT 30% deposit in advance + 70% balance before the loading, L/C at sight also acceptable.
  • 7. What's your minimum order quantity (MOQ)?
    The MOQ is 1*40 HQ and 10pcs / Color / Model, but you can mix different items to fulfill containers, with the MOQ of each item 5 pcs.
  • 8. Can I change the size of product?
    We have standard size for all products. But we can also make the different sizes per your exact requirements.
  • 9. Where is your factory located? How can i visit there?
    We located in Longjiang town,Foshan city, about 1 hour from Guangzhou airport to our factory, we can arrange driver to pick you up at the airport.
  • 10. What are your main products?
    We have four factories, but mainly is Uph products , which includes sofas, beds , mattress and coffee tables.
  • 11. Are you a manufacturer company?
    Yes. Our factory was founded in 2012 , with a total area of 60000 ㎡, 6000 ㎡showroom, over 700 workers.
  • 12. What about the delivery time?
    Sample is about 7-10 days, bulk is 10-15days. Customized products are subject to the actual response of the salesperson. Most of our regual design have the Semi finished products,also our company has assembly line production, which can ensure high production efficiency and stable quality.
  • 13. What kinds of services we can provide?
    OEM/ODM/OMB is acceptable. We have more then 200 items for option, including sofa, bed,mattress, dining room set, coffeet table and TV stand, you can choose our regular design, or you can customize according to the styles and requirements you provide; if it for regular design, MOQ is 3pcs; if it for custom model, MOQ is 20pcs-50pcs, depends on the product style and requirements. Also, we offer 2 years free warranty, free LOGO customization service, free HD product images, product sales knowledge training and store design service.
  • 14. Are we manufacturer or trading company?
    Established in 2011, Foshan Cooc Furniture Co., Ltd, now is a modern large-scale enterprise,integrating sofa, bed, mattress and dining room furniture R&D ,manufacturing and marketing. For now, COOC has a more then 60,000 square meters of office,R&D and production base,700 workers, and 5000 square meters exhibition hall in Longjiang, Foshan.
  • 15. How We Work For OEM
    1. Acquaint with all requirements from clients (regular ready items or custom models).
    2. Quote with details, specified demands.
    3. Discuss further needs or concerns.
    4. Double confirm models, continue on materials, colors and grains options.
    5. Approve details and demands (materials, colors and sizes, etc) by both.
    6. Start production after payment received and drawings confirmed.
    7. Update production processes to clients now and then.
    8. Take photos for inspection and confirmation before shipping (onsite checking is available for clients in China).
    9. Prepare delivery and shipping with balance payment.
    10. Send documents (CI, PL, BL & CO, etc) for collecting goods by email or express. To make all clients and customers satisfied with our qualified products and online services is our prior management tenet.

    Shipping Stages:
    1. Make sure all packages are will packed and no items left.
    2. Do fumigation for woods if required by America or European Countries upon custom requirements.
    3. Ship directly to clients by our logistics; Deliver to clients' shipping agent or warehouse.
    4. Send documents (CI, PL, BL & CO, etc) for collecting goods by email or express.
    5. Help with any custom clearance or other shipping issues.
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